★★★★★ Best estate agency in the area and its people are really top notch! The best I have encountered in the industry. Gavin is so skilful at managing difficult situations that arise during the stressful period of looking, finding and exchanging on a house. He is simply amazing and saved us all from the pain of seeing the deal fall through as he managed difficult emotions and stubbornness and brought us all together. Stephen is very helpful and professional and Sandy and James so discrete and delightful to show houses around. You need these people on your side, all of them. I am a buyer through them.
★★★★★ I can thoroughly recommend using Cairds of Ashtead. Stephen made everything fall into place at the correct time to ensure the exchange went smoothly. We now have a lovely house we are extremely pleased with. The rest of the team Gavin and James also made sure the purchase went through with a personable and friendly approach quite unlike many of the big estate agents. Glad we went with Cairds.
★★★★★ Delighted with service from all staff at Cairds Ashtead. Relieved to have chosen Cairds over online Agent. They got us full asking price and were always available for guidance throughout process. Got great financial advice from Epsom office too.
★★★★★ Gavin, Stephen and James are a first class team who excel at delivering. I would always appoint them as I know I can rely on them. Thanks!
★★★★★ I am writing from the perspective of a buyer but sellers choosing an agent should pay attention because the way the agent handles prospective buyers may just make the difference between making a sale and not making one. Cairds did a few things well. First, they listened carefully to what I was looking for and took some trouble to make helpful suggestions for houses rather than sending me everything. Second, they were helpful at arranging viewings. I have occasionally passed by houses because the agent was too busy to arrange a viewing when I could make it. Third, they were helpful in negotiations and gave me an impression of straight dealing, which contrasts favourably with some experiences I have had have had with agents.
★★★★★ Initial advice on getting the property ready, marketing and price from Gavin was invaluable and there was no pressure from our initial meeting to continue. When ready Gavin took professional pictures. All buyers were checked properly and a sale was quickly agreed. Viewings were always accompanied too. Communication with Gavin was spot on and I was kept informed. A special mention has to go to Stephen for progressing the sale and overcoming issues and keeping solicitors progressing it in a timely manner. He was very reassuring and honest and I felt informed of the possible options. I'm not sure we would have reached a satisfactory outcome without him. Thank you all at Cairds, have recommended you to several friends and Neighbours.
★★★★★ I've sold two properties simultaneously via Cairds - From our initial meeting and multiple viewing I've found them to be professional and very helpful. Our properties weren't just a simple sale, for many reasons, but they didn't shy away from the challenge, they guided and provided very helpful and constructive advice when required. The valuation and support given by Luke in the early days helped to navigate and find solutions to some very difficult decisions. The viewings that the local teams organized and the feedback given was excellently. The final exchange was tortuous, due to other agents and solicitors not doing their bit, but Stephen pulled out all the stops and helped to push the whole chain over the finish line. We interviewed three local agents and selected Cairds they provided lots of viewings, solid offers for us to choose from and ultimately a good price that exceeded our expectations.
★★★★★ I cannot recommend Hannah and Jason enough ! I have worked with them both for many years, and have followed them from one company to another. Living overseas, I need to be able to rely on the letting and management company. Hannah and her team are quick to respond, use their initiative, work hard to keep my tenants happy and always keep me in the loop. Nothing is ever too much trouble - I highly recommend working with this duo !
★★★★★ We are very glad we placed our house in Epsom on the market with Cairds and can recommend using this agency. It was Autumn. Within a week Cairds had arranged multiple viewings; we received two offers immediately, and agreed a sale very quickly. We are particularly grateful for the excellent negotiating skills of Ben and Luke, and for the tremendous and persistent efficiency of Stephen in progressing the sale. Review by Nick, Shelagh and Paul (owners)
★★★★★ On the whole a god experience from start to finish. Friendly staff. Nice professional photos of the house and good liason over pricing. We got an offer fairly quickly but was a bit confused who was handling our sale at this point. Seems it gets handed over to a different person, who eventually was Stephen. He got onto the buyers solicitors fairly quickly and chased them for us, and we eventually got to exchange with our combined effort.