Reviews
04-10-2024
★★★★★ I felt that Cairds had a clear idea about how to market and sell the property. Jo and Gavin were involved from the very first meeting and remained as the primary contacts throughout, although most of my day to day contact was with Jo. She manoeuvred us all through a process which at times had potential to fall through or cause real headaches for either us or the purchaser. She remained calm, pleasant and resourceful and made the process as stress-free as possible for us all. Cairds arranged for a number of interested people to visit but we received a fair offer very quickly. A small point, but unlike other agents Cairds always answered the phone within a few rings, which I did not experience with another agent. Ashtead is lucky to have a number of good estate agents to choose from but I am very pleased that, for me I made the right choice to instruct Cairds.
Aimee Anderson
29-09-2024
★★★★★ I can’t recommend Cairds enough! The service was absolutely fantastic and they earned every penny of their fee. Independent and local, the small Cairds team are so warm and friendly - and so lovely to deal with. They’re all extremely knowledgeable not to mention experienced, and I felt like I was in such safe hands every step of the way. I had regular weekly update calls discussing my sales strategy, viewers’ feedback and the general market. Cairds’ whole process and digital systems they use are efficient and easy. Selling/buying a house is one of the most stressful things you can go through, and Cairds fully understand this and are there from start to finish - providing incredible advice and assistance. I sold my house quickly under their guidance and got an offer I was very happy with. Throughout the sales process they were across the whole chain pushing it forward and keeping me fully updated. It was expertly managed and incredibly reassuring. They restored my faith in estate agents after a hideous previous experience with a national firm who were beyond useless and totally incompetent. Well done and thank you team Cairds- in particular Jenny, Ella, Paul and Gary!
Matt Carmichael
30-07-2024
★★★★★ Gavin, Chris, Jo and Sandy are warm, welcoming and a very helpful group of people. Gavin particularly went above and beyond, helping chase solicitors and ensuring our purchase went through as smoothly as possible. Highly recommend.
Liane Smith
26-07-2024
★★★★★ We have moved recently into Ashtead. Whilst Cairds did not sell our house, we purchased through them. They were extremely professional and extremely helpful with progressing the chain along. Thank you for everything
Ruth Vassallo
22-07-2024
★★★★★ We put our property on the market with Cairds after having bad experience with another estate agent and we are so delighted that we did. Ella was brilliant from start to finish, keeping us informed every step of the way and communicating between solicitors to make sure that the sale went through smoothly. Thoroughly recommend selling a property through Cairds because of the excellent service from Ella.
Martin Aspeli
12-07-2024
★★★★★ We bought our first home from Cairds. Ten years later, they were our #1 choice to sell the same property. Their honest, pragmatic, and calm approach proved to be exactly what we needed. Special thanks to Gary for being the only valuer who felt comfortable to have in our kitchen, Paul for a steady hand through the negotiations, and Ella, queen of completions and occasional therapist for making it all come together with a non-trivial timeline and purchase.
Laura Smith
29-06-2024
★★★★★ We just bought our first home via Cairds in Epsom. Ella looked after us and she was amazing! Being first time buyers it was all very new to us but Ella made us feel at ease during every step and explained everything to us along the way. She gave us prompt updates and stayed in touch to ensure everything was moving as it should do. It was a really smooth process and Ella helped made that possible. Very grateful to Ella and the team at Cairds!
Vivian Cavicchioli
21-06-2024
★★★★★ I can highly recommend Cairds and in particular Ella who has dealt with all aspects of my purchase in a prompt and professional way. Her communication is outstanding and I was well informed via email and phone calls throughout the process. When Ella was away, her colleague Paul carried on keeping me well informed and helped me in the negotiation process. It was a quick and stress free transaction. Highly recommend Cairds, Ella and Paul. Thank you!
Max Powles
18-06-2024
★★★★★ We recently moved to the area and bought a house in Ashtead with Cairds as the agent. We found Jo Woods, Gavin, Sandy and the rest of the branch team very approachable, proactive, knowledgable and diligent. Clearly very passionate about the local area which helped to convince us to buy. I would highly recommend Cairds for anyone looking to sell in Ashtead.
Chris Billington
26-03-2024
★★★★★ Having just sold a property in Ashtead through Caird’s, I could not recommend them highly enough. Gavin and the team have a really good understanding of the local market and the support we have received during the process has been excellent, with regular communication throughout and assistance on hand whenever it was required. We received what felt like a personalised service with a firm that had the reach to market our property to all potential buyers so we would not hesitate in using them again in the future.