★★★★★ I am writing from the perspective of a buyer but sellers choosing an agent should pay attention because the way the agent handles prospective buyers may just make the difference between making a sale and not making one. Cairds did a few things well. First, they listened carefully to what I was looking for and took some trouble to make helpful suggestions for houses rather than sending me everything. Second, they were helpful at arranging viewings. I have occasionally passed by houses because the agent was too busy to arrange a viewing when I could make it. Third, they were helpful in negotiations and gave me an impression of straight dealing, which contrasts favourably with some experiences I have had have had with agents.
★★★★★ A very proactive estate agency that made every effort to ensure I was kept informed and up to date on properties coming on the market. Was good at scheduling viewings often at short notice which was helpful. Ellen was very patient with our changing needs as we got to grips with the area and I would recommend her services to anyone looking for their next purchase.
★★★★★ Thank you so much to everyone at Cairds Ashtead for all of their help ensuring that the purchase of our first home went through as smoothly as possible.
★★★★★ Excellent agents and I have dealt with many. They are actually the best team in Ashtead with a big difference. Ellen listened carefully of our requirements and was interested to see what our needs are and all properties were carefully selected. I can't recommend them enough.
★★★★★ Steven Goldstraw .... Best Negotiator. Gets the job done in no time. They are the best in the market. Looks after their client needs. Give their client best support. Number one...
★★★★★ Cairds provided me with a first class service during the purchase of a house in Epsom. Jennifer and Stephen worked efficiently and expertly in tandem to provide a truly personalised experience. Every time I spoke to the office, every member of staff was aware and up to speed on the transaction. Congratulations to the team on a job extremely well done. As a very happy customer Cairds will be my first port of call for all future business in the area. Well done.
★★★★★ Elliot, Stephen and team were amazing during a very stressful sale / purchase. They provided excellent support and helped negotiate demands from a very unrealistic buyer. I would absolutely recommend them and would use them again if ever buying or selling!!! Thanks guys!!!!
★★★★★ Well, don't normally write a review but had no option this time. The service provided by the CAIRDS estate agents was A* and more... Everything from the initial house evaluation to the final sell of our property was exceptional. Huge thank you to everybody, especially to Stephen Goldstraw. Stephen - your hard work is hugely appreciated. It's difficult to please a control freak like me but your patience and professionalism blew me away. Thank you !!
★★★★★ Stephen (Sales Progression) was fabulous. Incredibly knowledgeable and great at keeping things on track. He's very upbeat and it was a pleasure dealing with him. I'll miss our daily phone calls!
★★★★★ My first experience of Cairds was when we asked one of their staff to come and value my elderly parents home. Ben came to the house and expressed a genuine interest in my parents and an enthusiasm for his role. It was his demeanour and positive attitude that led my parents to decide that they would use Cairds. Thereafter, the service that we have had from the other staff in the office (particularly Sofie) has been second to none. I would highly recommend them and am grateful that they've made the whole house selling process just that little bit less stressful for my parents. Thanks again to all at Cairds.